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The room was very big compared to other Tokyo hotels with an amazing bathroom. Tried their room service breakfast overlooking an amazing skyline view of Tokyo. At the same time, he is relishing the chance to see his workplace through such an immersive lens. This button displays the currently selected search type. The hotel failed to send the bell boy to my room to pick up baggage on time. This was our first time in Tokyo during a busy season with Sakura & Japans spring break. They should take a lesson or two from the team in Tokyo! Read more. Air Arabia wins Low-Cost Airline of the Year honour at Aviation Business Awards, Sinalei Launches Charming New Beachfront Bar: Tunas Landing. Chi, The Spa at Shangri-La rated Four Star by Forbes Travel Guide 2022 - 2023 Posted by | Oct 21, 2019 | Movers & Shakers | 0 |. You can see the attention to detail and I think thats what luxury is about in the end. HighMaintenance2015 wrote a review Feb 2023. Premium membership allows members to Advance registration for seminars and events.And Unlimited access to Japanese versions of articles. The rooms were not dated, Dear Alwayslooking4food, Thank you for choosing to stay at Shangri-La Tokyo upon your recent trip to the city, additionally, we greatly appreciate your valuable time to share your feedback via Tripadvisor, since it is these comments that allow us to strive for improvement in our services. Additionally, we greatly appreciate your compliments to our staff, notably our Concierge team, since I am sure your kind recognition will motivate them to strive to further delight our valuable guests. The pillows are the fluffiest ever and it is the perfect place to relax and enjoy your trip, Dear 834albanj, Thank you for choosing to stay with us at Shangri-La Tokyo and for your valuable time to share your feedback via Tripadvisor. Marunouchi Trust Tower Main, 1-8-3 Marunouchi Chiyoda-ku, Tokyo 100-8283 Japan. Mandarin Orientals Serene Melodies: Wellness Harmony. He was most recently general manager for Shangri-La hotels in Taipei and Manila for four years. His architectural background, however, still very much informs his work, being particularly advantageous when it comes to working on hotel openings. Yours sincerely, Matthias Y. Sutter General Manager Shangri-La Tokyo. Washington and Beijing have yet to hold such a talk, and when Austin phoned their crisis line in February, the call went unanswered. Japan Again, allow us to extend our apologies and while looking forward to privilege of welcoming you back to the hotel in the future, please do let us know if we can be of any assistance. You now have to pay extra for omelettes and fruits are no longer readily available. Friendly helpful staff. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! We truly regret for not being able to meet your expectations and have taken immediate actions to review the processes and procedures of the relevant services, and will continue to re-train the staff to prevent reoccurrences in the future. They never sent the bell boy and I had to take my luggage down myself. Yours sincerely, Matthias Yves Sutter General Manager Shangri-La Tokyo, I have to say, this might be one of the finest hotels I have every stayed at throughout my world travels. Marunouchi Trust Tower Main 1-8-3 Marunouchi, Chiyoda-ku Tokyo 100-8283, The Ultimate Harry Potter Experience in London, THE EDGE OF LUXURY TRAVEL HAUTE VILLEGIATURE GALLERY. While the usual order menu is the same , the buffet selection is confusing and has scaled back in quality . Dear Alfpa84, Thank you for choosing to stay at Shangri-La Tokyo and for taking your valuable time to share your experience via TripAdvisor, since it is through these comments that allows us to strive for improvements in our services. We welcome all our guests to our hotel so that we can guide you . Medford Unleashed: Eclectic Summer Fun and Wineries! Guests will appreciate Shangri-las renowned Asian hospitality and service and finest facilities- Tokyo panorama view gymnasium, heated indoor swimming pool, and award-winning CHI spa. We began our Japan tour with three days in luxury. We are truly honored to lean that you enjoyed your stay and were satisfied with our restaurants and spa. Ranked 3rd out of the Top 25 Hotels in Japan 2014 by TripAdvisor Named the#1 Hotel among the Top 100 World's Best Hotels 2013 by Institutional Investor Dear Jennifer A, Thank you for choosing to stay with us at Shangri-La Tokyo upon your recent trip to the city, additionally, we greatly appreciate your valuable time to share your feedback via Tripadvisor, since it is these comments that allow us to strive for improvement in our services. We recommend calling ahead to confirm details. (Theres always been) surprise at how well you can read the plan, of why you understand that, he said. For more information, visitwww.shangri-la.com. Received very personal touches throughout my stay. Placed 6th on Foreigners favorite hotels in Japan 2013 by TripAdvisor Hitwise January 2008 Travel Category Report, Mvenpick Hotels & Resorts Appoints New Senior Vice President Europe, Shangri-La Launches Global Marketing Campaign, JEN Shenzhen Qianhai by Shangri-La Hotel Opens in China, Globetrotting! Acclaimed Forbes Five Star hospitality and reputable concierge team creates this sanctuary in the heart of Japans capital. The hotel porter walked me right to the platform for the Narita Express! When we arrived, at Tokyo train station, someone from Shangri La met us at train platform and accompanied us to the hotel. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Delightful staff. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. Join your colleagues and stay up to date on the latest hotel news and trends. Further we greatly appreciate your constructive comments regarding our suite room layout and the Horizon Club's breakfast and wish to apologise for the inconveniences and disappointments caused during your stay. World's #1 Luxury Hotel,Travelers' Choice Awards 2012 by TripAdvisor We truly regret for not being able to meet your expectations and have taken immediate actions to review the processes and procedures of the relevant services, and will continue to re-train the staff to prevent reoccurrences in the future. Shangri-La Hotel, Tokyo announced the appointment of Marcus Bauder as general manager effective 5 February 2016.A seasoned hotelier, Mr. Bauder previously served as . Copyright Hotel News Resource & Nevistas | All rights reserved. (This hotel) has been in business for 10 years; its not as old and the people who work here know what theyre doing which makes it much easier, Sutter said. Login or register to see your saved jobs and receive scout emails, Get logged out automatically after 30 minutes of inactivity, / Sales Executive , / Horizon Club Concierge, / Reception Supervisor, / , 5 million yen ~ Negotiable, based on experience, / Food & Beverage Associate , Legal, General Affairs and Public Relations, Customer Service, Secretary and Administration. Get logged out after 1 month of inactivity, When using a public or shared device, remember to logout once finished. Mango60 wrote a review Jan 2020. Yours sincerely, Matthias Y. Sutter General Manager Shangri-La Tokyo, Classic Elegance: Top notch hospitality, and heavenly view above Tokyo. Mobile Travel Advisor Sponsored by TravelManagers Australia. Image 1: https://www.atpress.ne.jp/releases/352998/LL_img_352998_1.jpg STAUB lunch 1 Read our, Dear JanDiamonds, A warm greetings from Shangri-La Tokyo and it was our greatest pleasure to welcome you to the hotel. Nearby attractions include Tokyo Central Railway Station (0.4 km), Bank of Japan Currency Museum (0.4 km), and First Avenue Tokyo Station (0.3 km). I didnt have the talent, that (artistic) flair, he said. Room types may vary. The hotel has the most convenient location just above Tokyo station. -The hotels location was absolutely fantastic. Luxury Comfort rating with Five Red Pavilions by Michelin Guide Tokyo 2018. Very good location in central Tokyo but still very quiet.Very professional,very helpful stuff. Asakusa Senso-ji Temple and Tokyo Disneyland / DisneySea are a mere 20-minute train ride away. First and foremost, we are happy to learn that you had an enjoyable stay with us, further, we wish to thank you for your kind compliments towards our staff and services. Will definitely book for my next trip to Tokyo. Dr. Greg Story, President Dale Carnegie Tokyo Training, The bestselling author of Japan Sales Mastery (the Japanese translation is "The Eigyo" (The), Japan Business Mastery and "Japan Presentations Mastery" and his new books "How To Stop Wasting Money On Training" and the translation "Toreningu De Okane Wo Muda Ni Suru No Wa Yamemashoo" (. Mr. Krueger is a member of the Cornell Society of Hotelmen, HCIMA (Hotel & Catering International Management Association) and World Association of Chefs. Nadaman Level 29 / Japanese Kaiseki, Sushi and Teppanyaki, CHI, The Spa at Shangri-La Wine Spectators Award of Exellence 2011,2012,2013,2014,2015,2016 (Piacere) Yours sincerely, Matthias Y. Sutter General Manager Shangri-La Tokyo, The staff is very friendly and welcoming the hotel is located close to Tokyo station and Tokyo ramen street is only few steps away. We look forward to your next visit! He began his career with Hilton International and posts in Turkey, England and his native Germany. There will be more. Yours sincerely, Matthias Y. Sutter General Manager Shangri-La Tokyo, Classic Elegance: Top notch hospitality, and heavenly view above Tokyo. Ahmed Issa - Complex General Manager - Shangri-La Group | LinkedIn Petronas Japan chief Ezhar tells of net-zero path, Toiletries firm Lion creates health for its customers and the planet, Ibaraki NPO preserves nature, ways of life in Shishitsuka area, Enjoi Japan cross-pollinates to grow garden of diversity, Keio University draws new generation to build society, Fuji Oil: Co-creating a sustainable future for food, Roundtable #30 Guiding corporate leaders in diversity for innovation with Jackie F. Steele, THE JAPAN TIMES CUBE INC. ALL RIGHTS RESERVED, https://www.shangri-la.com/jp/tokyo/shangrila/. "Luxury Comfort" rating with Five Red Pavilions by Michelin Guide Tokyo Yokohama Shonan 2011, 2012, 2013 Join to view profile Shangri-La Group . Eye for architecture meets luxury hotel management

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