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Explore current openings to find your match at GM Financial. Needed new crank shaft sensor, drive and timing chain. You can also visit the issuer's FAQ page to see if there's already a solution to . Please clarify the actual position/status of recall as I own this car. GM Genuine Parts and ACDelco are updating our global branding, including packaging. Please visit here for general questions and comments. Commercial Customer? 800.223.3526(Prompt 2). Close this window to stay here or choose another country to see vehicles and services specific to your location. It cost me $600.00 to fix. For assistance with your GM Financial account: 1-800-284-2271 Pro tip: If you already have MyAccount, verify that the correct email is saved to your profile, so were sending the information you need to the right place. Thank you for submitting your complaint. Stay up to date on all things GM Financial. Vehicle Support. If you prefer to text with a Customer Advocate, grab your phone and text INFO to 53721. 800.223.3526 (Prompt 3, then Prompt 1, then Prompt 2) My GM Rewards Cardmembers will earn 4 points per $1 spent using their card on everything, everywhere, and 7 total points per $1 spent on paid Certified Service, GM Genuine Parts and ACDelco parts, eligible accessories, and most OnStar and Connected Services plans. 8 a.m. to 11 p.m. EST. You can reach us at 1-800-284-2271 to start the conversation. How can I get my warranty reimbursed if the retailer I purchased my part (e.g., battery) from is no longer open? Customer Service Phone: 800-284-2271. How can I identify if I received a counterfeit or legitimate GM Genuine Part or ACDelco part? The action you just performed triggered the security solution. *Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. my truck has 24000 miles, exhaust fluid light came on. Follow us and the future of transportation. For questions about your GMC vehicle, new vehicles or my account information: For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance. Log in to MyAccount to make payments, message with us in real time and more. Information on visiting the dealership and scheduling service, roadside assistance, parts warranties, and service rebates. Philadelphia, PA 19176-0321. Detroit, MI 48232-5171 CONNECTION/Si/Techline Connect It's also included with select OnStar subscriptions.. With Roadside Assistance, a specially trained OnStar Advisor is available 24 hours a day, 365 days a year to help you out when the unexpected happens on the road. Interested in product information or vehicle specs? Drained the fluid myself and a day later the sensor cracked, which was nothing to do with draining the fluid. Saturday & Sunday: Closed. ET acdelcotraininghelp@trainingsupportadmin.com. GM Financial Investor Relations email: Allison Scott stays plugged in to all things electric cars-related, and likes to balance it out by sharing a budgeting tip or two. gm_global_brand_protection, CONNECTION Memphis, TN 38153 You are currently viewing Chevrolet.com (United States). Can I still process a warranty claim if I no longer have my receipt? GM Financial Investor Relations Phone: 800-644-2297. Saturday and Sunday: Closed. 800.825.5886(Prompt 3, then Prompt 1, then Prompt 4) You're cars are worthless just like your customer service. At GM, we pride ourselves on ensuring an exceptional ownership experience. Close this window to stay here or choose another country to see vehicles and services specific to your location. Retail: GM Financial eDocs Program, Suite 2025 4054 Willow Lake Blvd. Click to reveal View Inventory. 2023 General Motors Financial Company, Inc. GM Financial and the GM logo are trademarks of General Motors LLC, used with permission. Detroit, MI 48232-5172, In Canada: Mail Code 163-005, Contact GMC Today | Request Information & FAQs, For questions about your GMC vehicle, new vehicles or my account information. Its no secret that communication is a two-way street. The company itself doesn't have a dedicated customer support number. Did I receive the wrong part (e.g., battery)? No wonder you're company is going under. 5% Earnings on purchases of eligible GM parts, accessories and service at authorized GM dealers. How can we help? You are currently viewing Chevrolet.com (United States). Oshawa, Ontario Chevy MyWay Live Tour Request a Quote. For questions that need more explaining, you can give us a call during support hours. 800.223.3526 (Prompt 2), Consumer Assurance 1-800-284-2271 Phone Support Hours: Send Us a Message Existing Customers: Send a message through MyAccount Complaints: Submit a complaint Customer Resources Tools to make your vehicle purchase as quick and hassle-free as possible. * Simply log in to MyAccount, update your notification preference in your profile and respond to the initial text to complete the process. We understand that customers may turn in many directions for assistance, including the local Better Business Bureau, State Attorney Generals, and Lemon Law firms. L1H 8P7, Canada Sunday: Closed. Owners Manuals, information on available support services, and how-to instructions, tips and general information about the features on your vehicle. Manage your profile and more, Chevy Support Please try again later. OnStar links to emergency services. For help with adaptive equipment for persons with disabilities: 1-800-323-9935 By Allison Scott, GM Financial. Sir, System error occured. They sided with the dealership. Close this window to stay here or choose another country to see vehicles and services specific to your location. Now I need a new engine and my car has 66,000 miles on it. When you purchase or lease a new GM vehicle, your first service visit is covered. Monday - Saturday: 8 a.m. - 9 p.m. How to check for open recalls and what to do if your vehicle is recalled. Manage your profile and payments, view vehicle service and diagnostic information. Sign up for text alerts to receive payment reminders or late payment alerts. Navigate phone maze to a human Press 0 at each prompt, ignoring messages. Programs Department you're calling Customer Service. 1-800-222-1020. . Sunday: Closed. You can also text* INFO to 53721to connect with our virtual assistant. For your security, we'll automatically sign you out in approximately: Here's everything you need to know if your lease is ending soon. Roadside Assistance comes standard with a new GM vehicle purchase for a set number of months and mileage. MyAccount is a great resource for staying in the know about everything related to your account. Start or stop your engine, send destinations to your vehicles navigation system or even schedule service right from the palm of your hand. To see if your GM vehicle has a recall, visit the GM Recall Center website, contact your GM dealer or call the customer service number for your vehicle brand. 1-800-268-6800, Canadian Electric Vehicles (EV): Box 33170 Want to avoid the wait? 1-866-636-2273 Called GM and would give me no help. Contact GM Financial. ASE Education Foundation Connecticut Sales Finance Company Unique Identifier - #2108, gmf|us|en|financial-resources|articles|contact-us, /content/gmf/en_us/financial-resources/articles/contact-us/jcr:content, /en-us/resources/lease-end/get-going.html, /en-us/resources/lease-end/get-inspected.html, /en-us/resources/lease-end/get-started.html, California Residents: Do Not Sell or Share My Personal Information. A GM Financial representative will reviewyour complaint and follow up with you using the preferred contact method thatyou selected. Use the myGMC app, available on Apple and Android, to quickly schedule vehicle services, access owners manuals, use remote start, request Roadside Assistance and more. Trade-In Appraisal. Owners Manuals and other helpful guides for your vehicle. 7 p.m. Mon-Fri, 7 a.m.-6 p.m. CT. 3% Earnings 4 on purchases at gas stations, restaurants and office supply stores. To see GMC's national or regional incentives visit the GMC Special Offers page or, to inquire about any potential local offers, visit the GMC Dealer Locator. P.O. Gm stands for government motors. Have the following information available: Vehicle Identification Number (VIN), dealer name and location . Get help with My Account, plans and services, My GM Rewards and warranty. Monday Saturday: 8 a.m. 9 p.m. Please contact us using the numbers below. Schedule a Test Drive View Brochures Sign Up for Updates New Vehicle Warranty Additional Protection. You are currently viewing GMC.com (United States). No matter how you choose to get in touch (or stay in touch) with us, were excited to help you get the answers you need. You can message us in MyAccount to get the answers you need or find them on our FAQ page. Training Click here to see all Chevrolet vehicles' destination freight charges. / I was told " sorry your warranty is expired and we can't help". 866.MYPRIVACY (866.697.7482), Associate Distributor Program Account. Saturday: 8 a.m. to 3 p.m. (EST) *The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. ForLocations, The World's Best For Customer Service Info. Ebusiness_helpdesk@dxc.com Build & Price. By Phone: Call (833) 773-0988 or the number on the back of your card. Instructions and tips for your vehicle and information on available support services. Cloudflare Ray ID: 7d650411cf058272 Monday Saturday: 8 a.m. to 9 p.m. (EST) If you still have concerns, please submit a complaint. Check out our exclusive investment opportunity. Sat, 9 a.m.-1 p.m. CT. Sun Closed. For help with adaptive equipment for persons with disabilities: Monday Friday: 9 a.m. 9 p.m. This website is using a security service to protect itself from online attacks. Getting in touch with us is easier than ever. Find important documents, tax forms, special request forms and more. Monday Friday: 8 a.m. to 8 p.m. (EST) Our FAQ page has answers to commonly asked questions, including how to get a copy of your title, what our payment options are and more. when i read these reviews i ' m reminded that gm doesn't care or they would have taken care to see that there warranties were real and could not always be "weaseled" out of, then i remember they don't have to care as there are taxpayer dollars to reward them for not managing properly. If notifications on the go are your thing, you can customize your experience in MyAccount. PO Box 70321. Instructions and tips for your vehicle and information on available support services. Find the nearest GM dealership to help keep your business moving forward. Warranty Information *There is no charge from GM Financial, but message and data rates may apply. The Contact Us page doesn't actually let you contact GM directly. The following GMC call centers are available to help with questions and general feedback during the hours listed below. 19 days after my warranty expired my check engine light came on. Operations (Bankruptcy, Loss Mitigation and Collections). Make GM your first choice when you need help with your GM vehicle - give us the opportunity to earn your trust and maintain your confidence. Where can I get my warranty honored if my part (e.g., battery) has gone bad? . Bluetooth, OnStar, and your GMC Infotainment System are among the many features covered. Come to find out my timing chain snapped causing it to hit the engine and bend the valves in the engine. Instructions and tips for your vehicle and information on available support services. No matter how you choose to get in touch (or stay in touch) with us, we're excited to help you get the answers you need. Chevy Support Center: Vehicle How-to, Information and Help. The recall number is N140115 . This line is available 24/7. I'm a certified GM Auto Tech. GMC SUPPORT. 800.825.5886(Prompt 2) Ensure you have receipts available for both the original purchase and the replacement on hand for the claim. To give us feedback on our products, your experience or any other inquiries, please email any of the links below, and a member of our team will get back to you as soon as possible. Shop for vehicles, accessories, OnStar and Connected Services plans and more. GMC Customer Assistance Center Chevrolet Support. Friday: 8 a.m. to 6 p.m. (EST) General Motors' customer service department is much more difficult to reach than most other companies. 5. You can email the site owner to let them know you were blocked. . Log in to MyAccount online or through the GM Financial Mobile app to message us. Register and log in here, Skip the wait. Support hours. Oshawa, Ontario L1H 8P7 For questions about My Buick Rewards and My Buick Rewards Card please call us at: 1-844-764-2665. Send your letter to the address below, and we will get back to you as soon as possible. This inbox is for investor related inquiries only. Customer Support You can find information and pricing as well as purchase specific GM Genuine Parts and ACDelco parts at our online store or at an Authorized Retailer near you. *There is no charge from GM Financial, but message and data rates may apply. Friday: 8 a.m. 6 p.m. Call picked up by a real person YES. Expand your fleet by purchasing multiple new or pre-owned vehicles. GM says I used the wrong fluid which is matching numbers with GM OE. Message us in MyAccount Call center hours 24 hours, 7 days. Access information including how to spot, how to avoid and how to report suspected counterfeiting here. U.S. residents, please reference the forms of contact below for help regarding GM Genuine Parts and ACDelco products. See how we're cultivating a healthy, inclusive workplace for everyone on our team. Monday Saturday: 9 a.m. to 8 p.m. The following Chevrolet call centers are available to answer your call during the hours listed below. ET For questions about your Chevrolet vehicle, new vehicles, your myChevrolet account and more: For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance. You are currently viewing GMC.com (United States). By Share this page GM Customer Care General Motors Company P.O. Information on visiting the dealership and scheduling service, roadside assistance, parts warranties, and service rebates. Growing business? ET Email Address: *. BOX 33170 Detroit, MI 48232-5170 GM Headquarters General Motors Company By Mail: You can get in touch with customer service through mail at the following address: Marcus by Goldman Sachs. OnStar and Connected Services. Sunday to Saturday Sunday to Saturday 8 a.m. to 11 p.m. EST View all warranty informationhere. Review full details here. Fleet Parts Discount Program Box 33172 For help with adaptive equipment for persons with disabilities: The choice is yours. Interested in product information or specs for your vehicle or a new GMC? Information, tips and how-to instructions for the features on your vehicle. By creating a profile, you get access to your statements, payment history and direct messaging with our Customer Experience team whenever the timing is right for you. General Motors customer service contacts 0.2 from 1543 complaints File a complaint Table of contents Verified Follow Share Complaints Contacts General Motors phone numbers 1800 508 0000 0 23 16% Mexico +1 313 556 5000 171 118 18% United States More phone numbers General Motors websites www.gm.com www.gm.ca What are General Motors's email addresses? Dept #77246 OnStar Service Plan Center P.O. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The nature of the dispute is that there is a recall on the power steering system of my 2005 malibu maxx and gm doesn't want to fix it. 1908 Colonel Sam The Advocate can answer questions about your specific account, and the conversation will be saved for 13 months, so you can reference it as needed. Find the nearest GM dealership to help keep your business moving forward. Allison Scott stays plugged in to . Connected services and more, My Chevrolet Account Service & Maintenance. Customer Number 800-947-1000 - by the Numbers. How to check for open recalls and what to do if your vehicle is recalled. 866.463.5338, my GM Partner Perks And whether we hear from you or you hear from us, staying in touch has never been easier. contact the Customer Assistance Center by calling 1-800-462-8782. Dealer Locator Instructions and information about your General Motors Accounts. Told me it would cost $300.00 to drain the fluid. GM Privacy Statement Instructions and tips for your vehicle and information on available support services. I will report these to GM. Sunday: Closed. 2023 General Motors Financial Company, Inc. GM Financial and the GM logo are trademarks of General Motors LLC, used with permission. 107.180.92.188 * Advocates are available to help answer your questions and provide you the information you need while you go about your day. Its the first step in financing your next vehicle. My name wasn't even on the list. Follow us and the future of transportation. Sunday: Closed. Your IP: From purchasing your new Chevrolet, Buick, Cadillac or GMC vehicle to your vehicles service, we are here to support you. Expand your fleet by purchasing multiple new or pre-owned vehicles. Detroit, MI 48323-5136, General Motors of Canada Company Register and log in here. Best time to dial 1:30pm. The packaging/label looks different on my new part. Monday Thursday: 8 a.m. to 7 p.m. (EST) Recently Media published the statement of Mr P Balendran, VP Chevrolet India regarding recalling of Sail U VA Diesel ( Hatchback) due to some technical problem in this car. GM Business Card. Select a preferred dealer, schedule service, and get information on service offers, roadside assistance, parts and tires. For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance. gm_global_brand_protection@gm.com, ASE Education Foundation Canada - GM of Canada Phone number to dial 800-947-1000. Mail comments, questions or concerns to one of the following Customer Assistance Centers: Chevrolet Customer Assistance Center GET THE LATEST SERVICE AND PARTS OFFERS FROM CHEVROLET PERFORMANCE We can help. ET Warranty Information Find important documents, tax forms, special request forms and more. BOX 33170 Detroit, MI 48232-5170 This is a serious problem. Enter the account number and Date of Birth / Last 4 of SSN / Taxpayer Identification Number associated with the account and we'll send you a email reminder.
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